Do you offer regular maintenance?
Absolutely. We offer comprehensive preventative maintenance plans designed to keep your system running at peak performance while extending its overall lifespan. These plans go beyond simple check-ups by including routine tune-ups, priority scheduling for peak seasons, and coverage for parts and labor.
Do you offer warranties?
Yes, we offer comprehensive warranties that cover parts, labor, and service visits. Our responsibility to your home comfort doesn’t end the moment we finish an installation. We provide these protections to help your system continue to run smoothly long after we leave.
Why is it important to replace your HVAC filters?
This depends on how often you use your HVAC system. We recommend that your filter be checked once a month for debris. If there is an excess of debris, the filter needs to be replaced.
Regular filter replacement helps your HVAC system operate at peak level and improves indoor air quality. We recommend you replace your filters every 30 to 90 days, depending on their condition. We offer an annual maintenance membership service that covers this service, so you never have to worry about it.
How long does a new through-the-wall HVAC system last?
Oftentimes, property owners will let their HVAC units run until they die. But what many don’t realize is that they could be saving money and protecting the environment by replacing their HVAC unit sooner. If your through-the-wall system is 12 years or older, it may be a good idea to replace your unit. Improvements in technology can save up to 50% of energy costs and have a much lower impact on the environment.
The best way to find out what system suits your home best is to consult with a professional. These experts can take a look at your home and make recommendations based on the layout of your house and your particular needs.
Why doesn’t my AC maintain the correct temperature?
Sometimes the problem is with the unit itself, and sometimes the problem is with the thermostat. Old units are unable to keep up with the demand of your home and, therefore, are incapable of maintaining a consistent temperature in your home. In other situations, irregular heating or cooling is simply due to a thermostat that needs updating rather than a complete unit installation. Our technicians can assess your unit and advise on the best way to proceed.
Why is my air conditioner leaking water?
Your AC uses an evaporator coil that cools down warm air, which creates moisture. The water that is created should collect in a drain pan and be led out of the HVAC through a drain line. If the drain line breaks, clogs, or becomes too dirty, it can cause leaking.
This is one of several issues that can be prevented with our annual maintenance membership. If we can get our technicians to your HVAC units twice a year, they can catch and resolve minor issues before they worsen.
Is there anything I should check before calling for service?
Always check that your HVAC unit is turned on. Often, our service guys go to an apartment, only to discover the unit itself was never turned on or the breaker had been flipped. Double-check the breakers are turned on and make sure the thermostat is set correctly. No one wants to pay a service fee only to discover it was as simple as flipping a switch.
Call (929) 543-5729 or contact us online to have your HVAC needs handled.
